Terms and conditions

General conditions for electronic store

 Asset Nutrition

  1. SUBJECT

Art. 1. These general conditions are intended to regulate the relations between Asset Nutrition EOOD, Bulgaria, Sandanski, “Struga”, 13, entrance. A, represented by Dimitar Trenev, manager, hereinafter referred to as SUPPLIER, and customers, hereinafter referred to as USERS, of the “Asset Nutrition” electronic store.

  1. PROVIDER DATA

Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:

  1. Name of the Supplier: Asset Nutrition EOOD
  2. Headquarters and management address: Bulgaria, Sandanski, “Struga”, 13, entrance A

Address for exercising the activity and address for submitting complaints by users: Sandanski, “Struga”, 13, entrance. A

  1. Correspondence details: Bulgaria, Sandanski, “Struga”, 13, entrance A, Email:hello@assetnutriton.com, phone: +359 88 979 7922
  2. Entry in public registers: EIK 204454493

 

Supervisors:

(1) Commission for the Protection of Personal Data

Address: Sofia, str. “Ivan Evstatiev Geshov” No. 15,

phone: (02) 940 20 46

fax: (02) 940 36 40

Email: kzld@government.bg, kzld@cpdp.bg

Website: www.cpdp.bg

 

(2) Consumer Protection Commission

Address: 1000 Sofia, “Slaveikov” square #4A, floors 3, 4 and 6,

tel.: 02 / 980 25 24

fax: 02 / 988 42 18

hotline: 0700 111 22

Website: www.kzp.bg

 

(3) Commission for the Protection of Competition

Bulgaria

Sofia 1000, 18 Vitosha Blvd

Phone: (02) 935 61 13

Fax: (02) 980 73 15

Website: www.cpc.bg

 

(4) Online Dispute Resolution

https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=BG

 

III. CHARACTERISTICS OF ONLINE STORE OF Asset Nutrition EOOD

 

Art. 3. Asset Nutrition is an electronic store, accessible at the Internet address https://assetnutrition.com, through which Users have the opportunity to conclude contracts for the purchase and sale and delivery of the goods offered by Asset Nutrition, including the following:

  1. Register and create an account to view Asset Nutrition and use the additional services to provide information;
  2. To review the goods, their characteristics, prices and terms of delivery;
  3. To enter into contracts for the purchase and sale and delivery of the goods offered by Asset Nutrition;
  4. To make any payments in connection with the concluded contracts with Asset Nutrition, according to the electronic means of payment supported by Asset Nutrition.
  5. To receive information about new goods offered by Asset Nutrition;
  6. To make electronic statements in connection with the conclusion or execution of contracts with Asset Nutrition through the interface of the page of Asset Nutrition available on the Internet;
  7. To be notified of the rights arising from the law, primarily through the interface of the Asset Nutrition page on the Internet;

 

Art. 4. The Supplier delivers the goods and guarantees the rights of the Users provided for by law, within the framework of good faith, criteria and conditions adopted in practice, consumer or commercial law.

 

Art. 5. (1) Users conclude a contract for the purchase and sale of the goods offered by Asset Nutrition through the Supplier’s interface, available on its website at https://assetnutrition.com. The contract is concluded in Bulgarian and stored in the Supplier’s database.

(2) Pursuant to the contract concluded with the Users for the purchase and sale of goods, the Supplier undertakes to deliver and transfer ownership of the goods specified by him through the interface to the User. Users have the right to correct errors when entering information no later than submitting the statement to conclude the contract with the Provider.

(3) Users shall pay the Supplier remuneration for the delivered goods in accordance with the conditions set by Asset Nutrition and these general terms and conditions. The remuneration is equal to the price announced by the Provider at the Asset Nutrition address on the Internet.

(4) The Supplier delivers the goods requested by the Users within the terms and under the conditions set by the Supplier on the Asset Nutrition page and in accordance with these general terms and conditions.

 

Art. 6. (1) The User and the Supplier agree that all statements between them in connection with the conclusion and performance of the contract for purchase and sale can be carried out electronically and through electronic statements within the meaning of the Law on Electronic Documents and Electronic Signatures and Art. 11 of the Electronic Commerce Act.

(2) It is assumed that the electronic statements made by the Users of the site were made by the persons indicated in the data provided by the User during registration, if the User has entered the corresponding name and password for access.

 

  1. REGISTRATION TO USE Asset Nutrition

Art. 7. (1) In order to use Asset Nutrition to conclude contracts for the purchase and sale of goods, the User should enter a username and password of his choice for remote access.

(2) The name and password for remote access are determined by the User, by performing an online registration on the Provider’s website, in accordance with the procedure specified therein.

(3) By filling in his data and pressing the “Yes, I accept” and “Registration” buttons, the User declares that he is familiar with these general conditions, agrees with their content and undertakes to unconditionally comply with them.

(4) The Provider confirms the User’s registration by sending a letter to the email address specified by the User. An account of the User is created and contractual relations arise between him and the Provider.

(5) When registering, the User undertakes to provide correct and up-to-date data. The user undertakes to promptly update the data specified in his registration in the event of a change.

(6) When purchasing from the online store, the user must be over 16 years of age or otherwise place the order with a guardian, whose name and contact number must be left in the comment field.

 

  1. TECHNICAL STEPS FOR CONCLUSION OF A PURCHASE-SALE AGREEMENT

Art. 8. Users primarily use the interface of the Provider’s page to enter into contracts for the purchase and sale of the goods offered by the Provider on Asset Nutrition.

 

Art. 9. Users conclude the purchase and sale contract with the Supplier according to the following procedure:

(1) Registering in Asset Nutrition and providing the necessary data if the User has not yet registered in Asset Nutrition.

(2) Login to the Asset Nutrition ordering system by identifying with a name and password;

(3) Selecting one or more of Asset Nutrition’s offered goods and adding them to a list of goods for purchase.

(4) Selection of goods from the list of goods for purchase, for which a sales contract will be concluded.

(5) Providing data for making the delivery;

(6) Choice of method and moment of payment of the price.

(7) Order Confirmation;

 

  1. CONTENTS OF THE AGREEMENT

Art. 10. (1) The Supplier and the Users conclude separate contracts for the purchase and sale of the goods requested by the Users, regardless of the fact that they are selected with one electronic statement and from one list of goods for purchase.

(2) The supplier may deliver together and simultaneously the goods ordered with separate sales contracts.

(3) The rights of the Users in relation to the delivered goods are exercised separately for each purchase and sale contract. The exercise of rights in relation to a delivered good does not affect and has no effect in relation to the contracts for the purchase and sale of the other goods. In case of The user has the status of a consumer within the meaning of the Consumer Protection Act, the exercise of the right of withdrawal from the contract for the purchase and sale of certain goods does not affect the contracts for the purchase and sale of the other goods delivered to the user.

 

Art. 11. When exercising the rights under the sales contract, the User is obliged to specify precisely and unequivocally the contract and the goods in relation to which he exercises the rights.

 

Art. 12. The user can pay the price for the individual sales contracts at once when placing the order for the goods or upon their delivery.

 

VII. SPECIAL CLAUSES APPLICABLE TO PERSONS WHO HAVE THE QUALITY OF CONSUMER WITHIN THE MEANING OF THE CONSUMER PROTECTION ACT

 

Art. 13. (1) The rules of this section VII of these general conditions apply only to Users who, according to the data specified for the conclusion of the sales contract or during the registration in Asset Nutrition, it can be concluded that they are users within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on consumer protection in relation to distance contracts.

(2) The supplier does not offer or carry out deliveries of prescription drugs to persons who have the status of user under para. 1;

 

Art. 14. (1) The main characteristics of the goods offered by the Supplier are defined in the profile of each good on the Asset Nutrition website.

(2) The price of the goods, including all taxes and fees, is determined by the Supplier in the profile of each good on the Asset Nutrition website.

(3) The value of the postal or transport costs, not included in the price of the goods, is determined by the Supplier and is provided as information to the Users when choosing the goods for concluding the purchase and sale contract;

(4) The methods of payment, delivery and execution of the contract are defined in the present general terms and conditions and the information provided to the User through the website of the Supplier of Asset Nutrition.

(5) The information provided to the Users under this article is current at the time of its visualization on the website of the Asset Nutrition Supplier before the conclusion of the purchase and sale contract.

 

Art. 15. (1) The User agrees that the Supplier has the right to accept advance payment for the contracts concluded with the User for the purchase and sale of goods and their delivery.

(2) The User chooses independently whether to pay the Supplier the price for delivery of the goods before or at the time of their delivery.

(3) In the event that the value of the User’s order is equal to or exceeds BGN 15,000, payment shall be made only by transfer or payment to the Supplier’s payment account.

 

Art. 16. (1) The user has the right, without owing compensation or a penalty and without giving a reason, to withdraw from the concluded contract within 14 working days from the date of receipt of the goods.

(2) The right of refusal under para. 1 does not apply in the following cases:

– for the supply of goods and the provision of services, the price of which depends on the fluctuations of the financial markets, which the Supplier is unable to control;

– for the delivery of goods made according to the user’s requirements or according to his individual order;

– for the delivery of goods which, due to their nature, cannot be returned or are subject to rapid spoilage, or there is a risk of deterioration of their quality characteristics;

– for delivery of audio and video recordings or software products printed by the user;

– for delivery of newspapers, magazines and other periodicals;

– for nutritional supplements and/or foods for athletes unpacked and/or opened by the User;

(3) When the Supplier has not fulfilled its obligations to provide information, defined in Art. 54 of the Protection of users, the User has the right to withdraw from the concluded contract within three months from the date of receipt of the goods. When the information under this paragraph is provided to the user within the opt-out period, it begins to run from the date of its provision.

(4) In the event that the user exercises his right of refusal under para. 1, The supplier is obliged to reimburse him in full the sums paid by the user no later than 30 calendar days from the date on which the user exercised his right to withdraw from the concluded contract.

The costs of returning the goods shall be deducted from the sum paid by the consumer under the contract, unless the consumer has returned the goods at his own expense and notified the Supplier thereof.

(5) The user undertakes to store the goods received from the supplier, their quality and safety during the period under para. 1.

(6) The User may exercise his right to withdraw from the contract with the Supplier by sending a written statement to the Supplier at the address specified above.

 

Art. 17. (1) The term of delivery of the goods is determined for each good separately when concluding the contract with the user through the website of the Supplier of Asset Nutrition.

(2) In the event that the User and the Supplier have not determined a delivery time, the delivery time of the goods is 30 working days, calculated from the date following the sending of the user’s order to the Supplier through the Asset Nutrition Supplier’s website.

(3) If the Supplier cannot fulfill the contract due to the fact that it does not have the ordered goods, it is obliged to notify the consumer of this and to refund the sums paid by it within 30 working days from the date on which the Supplier should have fulfill its obligation under the contract.

(4) In the cases under para. 3. The supplier has the right to supply the consumer with goods of the same type, quality and price. The supplier notifies the user electronically of the change in the execution of the contract.

(5) In the case of exercising the right of withdrawal from the supply contract under para. 4, the costs of returning the goods are at the expense of the Supplier.

 

Art. 18. The supplier undertakes to comply with all requirements established in the Bulgarian legislation regarding the labeling, advertising and sale of nutritional supplements.

 

VIII. PERFORMANCE OF AGREEMENT

Art. 19. (1) The Supplier delivers and hands over the goods to the User within the period determined upon conclusion of the contract.

(2) If the term under para. 1 is not expressly agreed between the parties at the conclusion of the contract, the Supplier delivers and delivers the goods within a reasonable time, but no later than 2 months.

 

Art. 20. (1) The User must inspect the goods at the time of delivery and handover by the Supplier and, if it does not meet the requirements, notify the Supplier immediately.

(2) If the User does not notify the Supplier according to para. 1 the goods are considered to be approved as conforming to the requirements except for hidden defects.

(3) The following cases do not constitute defects of the goods:

– special taste of the nutritional supplement and/or food for athletes;

– insufficient breaking up of the nutritional supplement and/or food for athletes when using it;

– special color of the nutritional supplement and/or food for athletes;

– inconsistency with the taste characteristics of the nutritional supplement and/or food for athletes with other nutritional supplements and/or food for athletes or with the same nutritional supplement and/or food for athletes;

– presence of mechanisms for automatic or easy removal of the protective membrane of the nutritional supplement and/or food for athletes when opening;

– a remaining shelf life of the nutritional supplement and/or sports food which, under the circumstances, can be concluded to be sufficient for the consumption of the entire nutritional supplement and/or sports food.

 

Art. 21. The supplier does not undertake to provide the necessary service for the goods.

 

Art. 22. For the cases not regulated in this section, the commercial sale rules defined in the Commercial Law apply.

 

 

  1. PROTECTION OF PERSONAL DATA

Art. 23. (1) The Provider takes measures to protect the User’s personal data in accordance with the Personal Data Protection Act.

(2) For reasons of security of the Users’ personal data, the Provider will send the data only to the e-mail address that was specified by the Users at the time of registration.

(3) The Provider has the right to store data in the final communication device of the User, unless the latter expressly expresses his disagreement to this.

(4) The Useror User agrees that the Provider has the right to send electronic messages to the User/s at any time, including a newsletter or offers for the purchase of goods, while the User’s registration is available in the Supplier’s electronic store.

(5) The User/s agrees that the Provider has the right to collect, store and process data on the User’s  behaviour when using the Provider’s electronic store.

 

Art. 24. (1) At any moment, the Provider has the right to require the User to identify himself and certify the reliability of each of the circumstances and personal data announced during registration.

(2) In the event that for any reason the User has forgotten or lost their username and password, the Provider has the right to apply the announced “Procedure for lost or forgotten usernames and passwords”, available at https://assetnutrition.com

 

  1. AMENDMENT AND ACCESS TO THE TERMS AND CONDITIONS

Art. 25. (1) These general terms and conditions may be amended by the Provider, of which the latter will notify all Asset Nutrition Users in an appropriate manner.

(2) The Provider and the User agree that any addition and amendment to these general terms and conditions will have an effect on the User in one of the following cases:

  1. A) after being expressly notified by the Provider and if the User does not state within the 14-day period granted to him that he rejects them; or
  2. B) after their publication on the Provider’s website and if the User does not state within 14 days of their publication that he rejects them.
  3. C) with its explicit acceptance by the User through his profile on the Provider’s website.

(3) The User agrees that all statements of the Provider in connection with the amendment of these general conditions will be sent to the e-mail address specified by the User during registration. The user agrees that e-mails sent pursuant to this article do not need to be signed with an electronic signature in order to be effective against him.

Art. 26. The Provider publishes these general conditions at https://assetnutrition.com, together with all additions and amendments to them.

 

 

 

  1. TERMINATION

Art. 27. These general terms and conditions and the User’s contract with the Supplier are terminated in the following cases:

  • upon termination and declaration of liquidation or declaration of bankruptcy of one of the parties to the contract;
  • by mutual agreement of the parties in writing;
  • in case of objective inability of one of the parties to the contract to fulfill its obligations;
  • when the equipment is seized or sealed by state authorities;
  • in case of deletion of the User’s registration on the Asset Nutrition site. In this case, the concluded but unexecuted purchase and sale contracts remain valid and enforceable;

 

Art. 28. The Provider has the right at its discretion, without giving notice and without paying compensation, to unilaterally terminate the contract, in the event that it finds that the User uses Asset Nutrition in violation of these general conditions, the legislation of the Republic of Bulgaria, generally accepted moral norms or generally accepted rules and practice in electronic commerce.

 

XII. RESPONSIBILITY

Art. 29. The User undertakes to indemnify and indemnify the Provider against legal claims and other claims of third parties (whether justified or not), for all damages and costs (including attorney’s fees and court costs) arising from or in connection with (1) failure to fulfill any of the obligations under this contract, (2) violation of copyright, production, broadcasting rights or other intellectual or industrial property rights,(3) illegal transfer to other persons of the rights granted to the User, for the term and under the terms of the contract and (4) falsely declaring the presence or absence of the status of user within the meaning of the Consumer Protection Act.

Art. 30. The provider is not responsible in case of force majeure, random events, Internet problems, technical or other objective reasons, including orders of the competent state authorities.

 

Art. 31. (1) The Provider is not responsible for damages caused by the User to third parties.

(2) The Provider is not responsible for property or non-property damages, expressed in lost benefits or suffered damages, caused to the User in the process of using or not using Asset Nutrition and concluding sales contracts with the Provider.

(3) The supplier is not responsible for the time during which Asset Nutrition is unavailable due to force majeure.

(4) The Provider is not responsible for damages from comments, opinions and publications under the products, news and articles in Asset Nutrition, including for damage to the health of the Users.

(5) The Provider is not responsible for the nutritional regimes and fitness programs prepared by the Provider at the request of the Users.

Art. 32. (1) The supplier is not responsible in case of overcoming the security measures of the technical equipment and this results in loss of information, dissemination of information, access to information, restriction of access to information and other similar consequences.

(2) The Supplier shall not be liable in the event of the conclusion of a contract for purchase and sale, provision of access to information, loss or change of data occurring as a result of false identification of a third party who presents himself as the User, if the circumstances can believes that this person is the User.

 

XIII. OTHER TERMS

Art. 33. (1) The User and the Supplier undertake to protect each other’s rights and legal interests, as well as to protect their trade secrets, which became their knowledge in the process of executing the contract and these general terms and conditions.

(2) The User and the Supplier undertake, during and after the expiration of the contract period, not to make public any written or oral correspondence between them. Publication of correspondence in print and electronic media, Internet forums, private or public websites, etc. may be considered public domain.

Art. 34. In the event of a conflict between these general terms and conditions and provisions in a special contract between the Provider and the User, the clauses of the special contract shall prevail.

 

Art. 35. The possible invalidity of any of the provisions of these general conditions will not lead to the invalidity of the entire contract.

Art. 36. The laws of the Republic of Bulgaria shall apply to matters not settled in this contract, related to the implementation and interpretation of this contract.

Art. 37. These general terms and conditions enter into force for all Users on March 15, 2008.

XIV. Use of cookies

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You can use this site without entering any personal data. You must enter such data only when registering for the offered services. This data is collected and used to perform the service you have requested.

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The following user agreement applies to all users of Asset Nutrition who use the “user posting” service