Standard opt-out guidelines:

  1. Right to withdraw from the contract at a distance or withdraw from the commercial premises.
  2. You have the right to withdraw from this contract without giving reasons within 14 days. The right to withdraw from the contract does not apply to dietary supplements and other consumable food products.
  3. The cancellation period is 14 days from the date on which you or a third party, other than the carrier and indicated by you, took possession of the goods.


To withdraw from the contract, you must notify us at the contact details provided on and of your decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or e-mail).

III. You may use the attached standard opt-out form, but this is not required. You can also complete and submit electronically rather than standard opt-out form or other unambiguous opt-out application on our website If you use this option, we will immediately send you to a permanent one medium (e.g. by email) a message confirming receipt of the refusal.

In order to comply with the withdrawal period, it is sufficient to send your message regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.

Action of refusal.

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs associated with a delivery method chosen by you other than the cheapest standard delivery method, offered by us), without undue delay and in any case no later than 14 days from the date on which you inform us of your decision to withdraw from this contract. We will make the refund to the bank account specified by you; in any event, this refund will be at no cost to you.

We have the right to delay refunds until we receive the goods back or until you provide us with evidence that you have sent back the goods.

You must bear the direct costs of returning the goods. Costs are expected to not exceed the approximate cost of delivery or standard courier service. You are solely responsible for any reduction in the value of the goods as a result of testing them other than as necessary to determine their nature, characteristics and proper functioning.

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